Site Policies

Return and Exchange Policy 

Digital Products: After a PDF has been accessed the sale is final. Please reach out to for assistance if you have trouble retrieving your PDF. 


Services: During your Free Consultation (if applicable to your service) you will learn that once your project has commenced no refunds will be initiated. Although revisions are allowed (for branding elements), use your Free Consultation to ensure that you and your Brand Designer are on the same creative page (but they'll guide you through it). 


Top 7 Reasons for Customer Returns in 2021 How to Avoid Them


Please ensure your email address is correct when checking out and reserving your sessions to avoid any unnecessary delays!


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All PDFs (ebooks, vendor lists and templates) are available to download to your devices and sent to the email provided instantly after checkout.

Please contact with any questions or concerns at any time.